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Purchase & Shipment Policies
 
 
Shipping & Handling
Each handmade piece of jewelry is made to order but occasionally may be available. Pieces that are available and in stock will be shipped out USPS Ground within 2-3 business days of placing your order. All shipping and handling cost for orders within the U.S. is $9.00.  Customize pieces will require 2-3 weeks to be created prior to shipping. You will receive a tracking number on the day your order is shipped. If you need your piece to be expedited please contact us and we will be more than willing to accommodate a shorter time frame (see rush orders).
 
Payment Option
All transactions through this website are handled through PayPal. You do not need to have a PayPal account in order to use the service, which allows you to use any major credit card to make a payment. We also accept alternative payments such as Checks (return checks will be charge a $25.00 fee) or Money order for mail-In orders. Once your payment has been received, you will be contacted via email confirming receipt of payment and a delivery confirmation number for shipped order.
 
All order & payment by mail should be mailed to:
AdAl Jewelry Designs
3038 PS Business Center Drive
Woodbridge, VA  22192
 
Rush Orders
There is an additional $25.00 fee plus shipping and handling for all rush orders. All African Inspirational designs requires at least a 1-2 Week design turnaround time not including shipping. This will allow the intensive amount of time that is needed to grasp each detail within your duplicate or innovative custom design, in order to produce an impeccable finish.
 
Return Policy
Our most important goal here at AdAl Jewelry Designs is to keep our customers satisfied with all their purchases and experience the joy when wearing as I do creating each piece. Items may be returned within 14 days of receipt, in the original, unused condition. You must first contact us via email at cs@adaljdesigns.com to obtain a return authorization number. Please include a copy of your invoice or packing slip with your return. We will process your return promptly, although it may take one to two billing cycles for a refund to appear on your credit card statement. Your refund will be processed to the same credit card or method used to make your purchase.
 
Sorry, shipping fees are not refundable. In addition, no refunds or exchanges are provided for special or custom orders.
 
 
Have problems with your transaction or additional questions concerning your purchase, contact us at
 
 
 
 
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